OUR CANCELLATION POLICIES

Cancellation fees will be applied per person according to the below schedule, based on the date we receive your written notification:

1. Cancellations initiated by the participant received in writing to the Traction eRag with 90 days notice (or more) before event start date will receive their deposit as a credit to be used towards future tours with the Traction eRag. The credit expires 12 months after issued.

2. Cancellations initiated by the participant received in writing to the Traction eRag with 90 (or less) days notice before the event start date will forfeit their deposit as a cancellation fee. Any balance payments will be held as a credit to be used towards future events with the Traction eRag. The credit expires 12 months after issued.

3. Cancellations initiated by the participant received in writing to the Traction eRag with 30 (or less) days notice before the event start date will forfeit their deposit and any balance payments as a cancellation fee.

4. Cancellations initiated by the Traction eRag due to conditions beyond their control including but not limited to fires, weather, terrorism, civil strife, floods, earthquakes, or natural catastrophes, etc. will be credited towards a future trip in full amount of balances paid.

5. No refunds will be provided for any reason for an unused portion of a trip once the trip begins, including if you leave a trip for any reason or have to be removed from a trip. The trip price is a package cost and refunds and credits are not available for services not used.

6. The Traction eRag reserves the right to remove any Participant from any Traction eRag event for behavior that causes a disturbance to other clients or staff, or behavior that endangers themselves or others.

7. There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, personal, family, or medical emergencies or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services).

8. The Traction eRag is not responsible for expenses incurred by Participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, travel insurance,equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or canceled by us or by you for any reason.

9. Because the tour may be canceled when a minimum number of Participants have not signed up, we recommend that you either purchase refundable air tickets or wait until we have confirmed with you (approximately 3 months prior) to the tour that we have a sufficient number of Participants.